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Privacy Policy

 

Effective Date: August 23, 2026
Last Updated: September 11, 2026

Happy Trails Media LLC (“Happy Trails Media” or “HTM”), together with Roybal Hawk LLC and, where applicable, Roybal Hawk Travel LLC (collectively, “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or interact with www.roybaltravels.com (the “Site”), contact us, request information, book or participate in a consultation, upload requested materials, subscribe to communications, request or receive a quote or invoice, purchase services, or otherwise interact with us through the Site or related service systems.

The Site is operated by Happy Trails Media LLC, a Colorado limited liability company based in Colorado Springs, Colorado, United States.

 

Certain travel-advisory services accessible through the Site are provided separately through Roybal Hawk Travel LLC in connection with its relationship with Fora Travel. See Travel-Advisor Services below for additional information.

Certain business-consulting services accessible through the Site are provided separately and exclusively by Roybal Hawk LLC. Happy Trails Media may collect initial inquiry and booking information through the Site and provide it to Roybal Hawk LLC for the requested consultation or engagement. See Business-Consulting Services below for additional information.

1. Information We Collect              

The information we collect depends on how you interact with the Site.

 

Information You Provide Directly

 

We may collect information that you voluntarily provide, including:

  • First and last name

  • Email address

  • Telephone number

  • Company or organization name

  • Business name, website, industry, stage of development, and organizational information

  • Information about a proposed project or service

  • Services you are interested in

  • Project descriptions, goals, requirements, or timelines

  • Business challenges, desired outcomes, roles, responsibilities, workflows, pricing, budgets, cash-flow information, financial scenarios, and related operational information

  • Budget information, if requested or voluntarily provided

  • Messages and other information submitted through contact or consultation forms

  • Files, records, or materials that you voluntarily provide or that we request for a consultation or engagement

  • Business plans, budgets, financial statements, organizational charts, policies, procedures, workflow materials, and other consulting records

  • Booking and appointment information

  • Newsletter or marketing subscription information

  • Billing, invoicing, transaction, and payment-related information

  • Communications between you and Happy Trails Media or the applicable service entity

  • Audio, video, screen-sharing content, recordings, transcripts, notes, and AI-assisted summaries or analyses from consultations when you have received notice and consented to those features

When booking a travel consultation, the Site may ask for information such as your first and last name, telephone number, email address, comments, and the type of travel assistance you are seeking, such as booking assistance, planning services, or group planning.

When booking or participating in a business consultation, the Site or related Google services may collect information such as your name, contact information, company or project name, website, business stage, primary challenge, desired outcome, scheduling and meeting details, and materials you choose or are asked to provide.

Consultation Recordings, Transcripts, and AI-Assisted Materials

Consultations may be conducted using Google services, including Gmail, Calendar, Meet, Drive, Docs, and Gemini or other AI-enabled features available through Google.

With advance notice and your affirmative consent, a consultation may be recorded or transcribed, and AI-enabled tools may be used to create notes, summaries, analyses, recommendations, or draft work product. This processing may involve your voice, image, statements, shared-screen content, meeting metadata, uploaded files, and other information provided during the consultation.

AI-generated material may be inaccurate or incomplete. We use it as an assistive tool and may review, correct, supplement, or disregard it.

Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect certain technical and usage information, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type and operating system

  • Approximate geographic location derived from technical information

  • Pages viewed

  • Referring and exit pages

  • Date and time of visits

  • Time spent on pages

  • Links or buttons clicked

  • Booking, form, or transaction interactions

  • Advertising or campaign attribution information

  • Cookie identifiers and similar online identifiers

  • Other information about how visitors interact with the Site​

Some of this information may be collected through cookies, pixels, tags, local storage, and similar technologies.

2. Information We Ask You Not to Submit

General contact and booking forms are not intended for unrestricted submission of sensitive travel documentation, confidential business records, or other highly sensitive personal information.

Please do not submit information such as:

  • Passport numbers or passport copies

  • Social Security numbers

  • Government identification numbers

  • Financial account credentials

  • Online account passwords, security codes, or authentication information

  • Full credit or debit card numbers through ordinary forms

  • Full bank-account or routing numbers

  • Unredacted tax returns or documents containing Social Security or taxpayer-identification numbers

  • Medical records

  • Detailed health information

  • Unnecessary personal information concerning employees, customers, vendors, or other third parties

  • Immigration documentation

  • Other highly sensitive personal information unless we specifically provide an appropriate method for doing so

Travel documentation and other information necessary for actual travel planning should be submitted through the appropriate systems made available through Fora Travel or the applicable travel provider, rather than through general forms on roybaltravels.com.

Business plans, budgets, financial statements, organizational charts, policies, procedures, workflow materials, and similar records may be submitted through a designated upload method when reasonably necessary for business-consulting services. Before submitting them, remove or redact unnecessary Social Security numbers, personal tax-identification numbers, account and routing numbers, credentials, health information, and personal information belonging to employees, customers, or other third parties. Do not submit information or records that you are not authorized to share.

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and communications

  • Schedule consultations and meetings

  • Evaluate potential projects or client engagements

  • Prepare proposals, estimates, and quotes

  • Provide video, photography, media, design, content, marketing, and related services

  • Provide business and project consulting through Roybal Hawk LLC

  • Review and analyze business plans, budgets, financial statements, organizational information, workflows, and other client-provided records

  • Develop business models, organizational recommendations, operating systems, pricing and budgeting analyses, feasibility and risk analyses, project plans, marketing strategies, and implementation roadmaps

  • Schedule and conduct consultations through Google services

  • Create recordings, transcripts, notes, and AI-assisted summaries or analyses when notice and consent requirements have been satisfied

  • Enter into and perform contracts

  • Generate and administer invoices

  • Process and document payments

  • Maintain business and accounting records

  • Provide customer support

  • Manage our relationships with clients and prospective clients

  • Provide requested travel-consultation scheduling

  • Send transactional or service-related communications

  • Send newsletters or promotional communications when permitted

  • Measure the effectiveness of our marketing

  • Conduct advertising, attribution, audience measurement, and retargeting

  • Understand how visitors use the Site

  • Improve the Site, our services, and our marketing

  • Detect fraud, misuse, security incidents, and technical problems

  • Protect our rights, property, systems, clients, and users

  • Comply with applicable laws, regulations, legal processes, and tax or accounting requirements

  • Establish, exercise, or defend legal claims

We may also use information for other purposes that are disclosed to you when the information is collected or for which you provide consent.

4. Legal Bases for Processing Where Applicable

Some jurisdictions require us to identify a legal basis for processing personal information.

 

Where those laws apply, our legal bases may include:

 

Contract or steps requested before entering a contract.
For example, responding to a project or consulting inquiry, reviewing requested materials, preparing a quote, scheduling a consultation, processing a transaction, or providing contracted services.

 

Consent.
For example, where consent is required for non-essential cookies, targeted advertising technologies, marketing communications, consultation recording or transcription, or certain AI-assisted processing.

 

Legitimate interests.
For example, operating and improving our business and Site, responding to inquiries, securing our systems, preventing fraud, measuring business performance, and conducting appropriate marketing activities, provided those interests are not overridden by applicable privacy rights.

 

Legal obligations.
For example, maintaining tax, accounting, transaction, or other legally required business records.

 

5. Cookies and Similar Technologies

The Site uses cookies and similar technologies to operate, secure, analyze, personalize, and market the Site and our services.

These technologies may include:

  • Cookies

  • Tracking pixels

  • Tags

  • Local storage

  • Similar browser or device technologies

Some technologies are necessary for the Site to operate. Others may be used for functionality, analytics, advertising, attribution, and marketing.

 

Consent Management

We use Usercentrics as a consent-management platform to provide visitors with information and choices regarding cookies and similar technologies.

 

Where required by applicable law, non-essential technologies are subject to the consent choices available through the Site.

 

You can review or change available cookie preferences using the Site's Cookie Settings or consent-management controls.

 

Disabling certain technologies may affect some Site features or our ability to measure how the Site is used.

 

6. Meta Pixel and Advertising

The Site currently uses the Meta Pixel, sometimes referred to as the Facebook Pixel.

 

The Meta Pixel may allow Meta Platforms and its affiliates to receive information about interactions with the Site. Depending on the visitor's consent choices, configuration, and applicable law, this information may be used for purposes such as:

  • Measuring advertising performance

  • Determining whether advertisements resulted in visits or actions

  • Attribution and conversion measurement

  • Creating advertising audiences

  • Retargeting or remarketing

  • Optimizing advertising campaigns

  • Understanding how users interact with advertisements and the Site

Meta may process information it receives according to its own terms and privacy practices.

We do not control how Meta independently processes information after it receives information as an independent service provider or controller under applicable law.

7. Analytics

We may use website analytics and measurement technologies to understand how people find and use the Site and to improve our services, content, and marketing.

If additional analytics technologies are implemented, including third-party analytics providers, we will use them consistent with applicable law and update our disclosures when appropriate.

8. Wix

The Site is hosted and operated using services provided by Wix.com and its affiliated companies.

Wix provides infrastructure and services that may include:

  • Website hosting

  • Website functionality

  • Forms

  • File uploads and submitted business records

  • Customer relationship management

  • Bookings and scheduling

  • Contact records

  • Invoices and quotes

  • Payment functionality

  • Email and marketing functionality

  • Analytics

  • Security and fraud prevention

  • Other website and business-management services

 

Information you submit through the Site may therefore be transmitted to, stored by, or otherwise processed through Wix systems.

 

Wix's own processing of personal information is also governed by its applicable privacy notices, terms, and contractual obligations.

9. Google Services and AI-Assisted Processing

We use Google services to communicate, schedule and conduct consultations, store and collaborate on files, create documents, and administer client relationships. These services may include Google Workspace, Gmail, Calendar, Meet, Drive, Docs, and Gemini or other AI-enabled Google features.

Information processed through these services may include contact information, calendar and meeting information, emails, uploaded records, shared documents, recordings, transcripts, notes, prompts, responses, summaries, analyses, and draft work product.

We will provide notice and obtain affirmative consent before recording or transcribing a consultation or using an automated meeting feature that requires consent. Google may independently process information according to its applicable terms, privacy notices, and contractual obligations.

10. Payments

Happy Trails Media and Roybal Hawk LLC may accept payments through payment methods made available through Wix and associated payment providers. The introductory business-consulting consultation is currently free, but a later consulting engagement may be paid and governed by separate transaction-specific terms.

 

Available methods may include:

  • Major credit and debit cards

  • PayPal

  • PayPal Credit

  • Apple Pay

  • Google Pay

  • Other payment methods that may be made available in the future

Payment credentials are generally processed by Wix and/or the applicable payment provider.

 

We do not intend to directly collect or store complete payment-card credentials such as full credit-card numbers through ordinary Site systems.

 

We may receive and retain transaction-related information such as:

  • Customer name

  • Contact information

  • Billing information

  • Invoice number

  • Services purchased

  • Transaction amount

  • Payment method or provider

  • Payment status

  • Transaction date

  • Refund or dispute information

  • Other records necessary for accounting, customer service, tax, contractual, or legal purposes

 

Payment providers may independently collect and process information according to their own privacy policies and terms.

 

11. Travel-Advisor Services

The Site provides a way to request or schedule a free initial travel consultation with Ryan through Wix's booking functionality.

The Site's role in this process is primarily to facilitate the initial inquiry and appointment scheduling.

If you proceed with travel-advisory services, those services may be provided separately through Roybal Hawk Travel LLC in connection with its relationship with Fora Travel.

 

After the initial consultation or referral:

  • Travel-advisor communications may occur through separate Fora-related credentials or systems.

  • Additional traveler information may be collected through Fora Travel or other travel-industry systems.

  • Travel suppliers, hotels, airlines, tour operators, insurance providers, payment providers, and other travel companies may separately process your information.

  • Their respective privacy policies and terms may apply.

 

Happy Trails Media does not use the general roybaltravels.com booking form as the primary system for collecting passport information or other sensitive travel documentation.

This Privacy Policy does not replace the privacy policies or terms applicable to Fora Travel or independent travel suppliers.

12. Business-Consulting Services

The Site provides a way to request or schedule a free introductory business-consulting consultation with Ryan through Wix's booking functionality.

Roybal Hawk LLC is the sole provider of those business-consulting services. Happy Trails Media operates the Site and may collect and route the initial inquiry, appointment information, and submitted materials to Roybal Hawk LLC for the requested service.

Business-consulting information may include business-model information, organizational structure, roles and responsibilities, operating systems, pricing and budgets, cash-flow information, financial scenarios, feasibility and risk information, project plans, marketing strategies, implementation plans, and related business records.

If you proceed beyond the introductory consultation, additional information may be collected and processed through Google services and under a separate consulting agreement, proposal, statement of work, invoice, confidentiality agreement, or other engagement document.

13. How We Share Personal Information

We do not disclose personal information indiscriminately.

 

We may disclose personal information to the following categories of recipients when reasonably necessary:

 

Website and Technology Providers

Including Wix, Google and Google Workspace services, website infrastructure providers, hosting services, communications providers, consent-management services, analytics services, security providers, AI-enabled tools, and other technology vendors.

 

Payment Providers

Including payment processors, digital-wallet providers, banks, payment networks, and financial-services providers involved in processing or administering transactions.

 

Advertising and Marketing Providers

Including Meta and other advertising, marketing, attribution, or campaign-measurement providers that we choose to use.

 

Professional Service Providers

Including accountants, attorneys, tax professionals, insurers, consultants, contractors, and other professional advisers when reasonably necessary.

 

Travel-Related Providers

For visitors who request travel-advisory services, relevant information may be provided to Roybal Hawk Travel LLC, Fora Travel, or applicable travel providers as necessary to continue the requested relationship.

Business-Consulting Provider

For visitors who request business-consulting services, Happy Trails Media may provide relevant inquiry, booking, contact, and submitted information to Roybal Hawk LLC. Roybal Hawk LLC may process that information and may use Google services and authorized professional or technology providers as reasonably necessary to evaluate, administer, or perform the requested consultation or engagement.

Information submitted for one service is not provided to another affiliated entity for that other entity’s independent marketing unless you separately consent or the use is otherwise permitted by applicable law.

 

Legal and Safety Disclosures

We may disclose information if we reasonably believe disclosure is necessary to:

  • Comply with law, regulation, subpoena, court order, or other legal process

  • Respond to lawful government requests

  • Enforce agreements

  • Investigate fraud or misconduct

  • Protect our rights or property

  • Protect the safety or security of our clients, users, business, or others

 

Business Transactions

If Happy Trails Media, Roybal Hawk LLC, or another applicable service entity is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

 

14. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

Certain privacy laws, however, define terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” broadly enough that the use of certain advertising technologies may qualify even when no money is exchanged for personal information.

Because we use advertising technologies such as the Meta Pixel, some disclosures of online identifiers or activity information may be treated as targeted advertising, sharing, or a sale under certain applicable privacy laws.

Where applicable law gives you the right to opt out of this type of processing, you may exercise available choices through our Cookie Settings or contact us using the information below.

We do not rent customer lists or intentionally provide personal information to unrelated third parties for their independent direct-marketing use.

 

15. Email Marketing

If you subscribe to a newsletter, request marketing communications, or otherwise consent to receive promotional communications, the entity or brand identified at the point of collection may use your contact information to send information about:

  • Happy Trails Media

  • Roybal Hawk LLC and business-consulting services

  • Creative projects

  • Media services

  • New services

  • Content

  • Events

  • Promotions

  • Relevant business updates

Requesting or receiving one service does not by itself enroll you in marketing communications for another affiliated entity or service.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism provided in the message or by contacting us.

Unsubscribing from marketing messages will not prevent us from sending non-promotional communications that are necessary for an existing business relationship, booking, transaction, contract, payment, or other service you requested.

16. Telephone and Text Communications

Telephone numbers submitted through the Site are primarily used for individual communications related to inquiries, bookings, consultations, projects, client services, or other requested communications.

We do not currently use telephone numbers collected through the Site for automated promotional SMS or mass text-message marketing.

If that practice changes, we will obtain any consent required by applicable law before sending such communications.

17. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.

Retention periods may depend on factors such as:

  • The nature of the information

  • The purpose for which it was collected

  • Whether you are an active or prospective client

  • The duration of a contractual or business relationship

  • Accounting and tax requirements

  • Legal limitation periods

  • Fraud prevention and security needs

  • Dispute resolution

  • Legal or regulatory requirements

Certain transaction, accounting, contract, invoice, and tax records may need to be retained after the conclusion of a customer relationship.

 

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

18. International Visitors and Data Transfers

Happy Trails Media is based in the United States, and the Site is operated from the United States.

The Site may be accessed worldwide, and we may provide services to clients in locations outside the United States where legally permitted.

If you access the Site from another country, your information may be transferred to, stored in, or processed in the United States or other countries in which our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

Where applicable law requires specific safeguards for international transfers of personal information, we will use lawful transfer mechanisms or safeguards made available through our service providers or otherwise permitted by applicable law.

19. Your Privacy Rights

Depending on where you live and which laws apply to our processing, you may have rights concerning your personal information.

 

These rights may include the right to:

  • Request information about personal data we process about you

  • Access personal information

  • Correct inaccurate information

  • Request deletion of certain personal information

  • Obtain a portable copy of certain information

  • Withdraw consent where processing is based on consent

  • Object to certain processing

  • Restrict certain processing

  • Opt out of certain targeted advertising

  • Opt out of certain sales or sharing of personal information

  • Opt out of certain profiling where applicable

  • Appeal certain decisions involving a privacy request where applicable

  • Lodge a complaint with an appropriate privacy or data-protection authority

 

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before completing a privacy request. We may also deny or limit a request where permitted or required by applicable law, including where information must be retained for legal, contractual, security, tax, accounting, or other legitimate purposes.

Where permitted by law, an authorized agent may submit a request on your behalf, although we may require appropriate proof of authority and identity verification.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

 

Submitting a Privacy Request

To submit a privacy request, contact:

support@roybaltravels.com

 

Please include “Privacy Request” in the subject line and provide enough information for us to understand and respond to your request.

Do not send highly sensitive identifying documents by ordinary email unless we specifically request an appropriate verification method.

 

20. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Our service providers may also maintain security measures applicable to the systems they operate on our behalf.

However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

You should therefore use reasonable care when transmitting information online and should not submit highly sensitive information through general website forms.

21. Children's Privacy

The Site and our services are not directed to children under 13 years of age, and we do not knowingly seek to collect personal information from children under 13 through the Site.

If we learn that we have collected personal information from a child in circumstances where parental consent or another legal basis was required, we will take appropriate steps consistent with applicable law.

If you believe a child has provided personal information to us improperly, please contact us at:

support@roybaltravels.com

22. Third-Party Websites and Services

The Site may contain links to or integrations with websites, platforms, social networks, payment providers, travel providers, or other services that we do not own or control.

Examples may include:

  • Meta / Facebook / Instagram

  • PayPal

  • Apple Pay

  • Google Pay

  • Wix

  • Google services, including Google Workspace, Gmail, Calendar, Meet, Drive, Docs, and Gemini or other AI-enabled features

  • Fora Travel

  • Travel suppliers

  • Other external websites or platforms

When you interact with a third-party service, that provider may independently collect or process information.

This Privacy Policy does not govern the independent privacy practices of third parties.

We encourage you to review the privacy policies and terms of services you choose to use.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to the Site

  • New services or functionality

  • Changes in our business practices

  • New technology or service providers

  • Changes to advertising or analytics systems

  • Changes in applicable law

  • Other operational or legal developments

 

When we make changes, we will update the Last Updated date at the top of this page.

 

If required by applicable law, we may provide additional notice or request consent before materially changing how certain personal information is processed.

We encourage you to review this Privacy Policy periodically.

 

24. Contact Us

Questions, concerns, or requests relating to privacy or this Privacy Policy may be directed to:

 

Happy Trails Media LLC
Roybal Hawk LLC
Colorado Springs, Colorado, United States
Email: support@roybaltravels.com
Website: www.roybaltravels.com

 

For business-consulting matters that have transitioned to Roybal Hawk LLC, or travel-advisory matters that have transitioned to Roybal Hawk Travel LLC, Fora Travel, or another travel provider, you may also need to contact the applicable entity directly regarding information maintained in its systems.

 

© 2026 Happy Trails Media LLC. All rights reserved.

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